Our vision is to transform how the world uses information to enrich life forall.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsibilities and Tasks
You will regularly work with Micron's Business Units to ensure solutions meet or exceed business requirements. In this role you will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance.
Provide support for technologies maintained within the Unix/Linux compute space including Satellite, LDAP, Ansible and OpenShift
Maintain global collaboration with the other Micron IT operations teams, both internal and external
SOX compliance
Drive innovation and automation of computer solutions both internally and for our customers
Use scripting languages and tools to automate tasks, system builds, and change management (Ansible, puppet, shell, Python, Perl, etc.)
Monitor overall health of the Unix/Linux and OpenShift environment with an emphasis on proactive discovery of potential issues
Contribute as necessary to IT project execution
Continually work to improve Linux compute and OpenShift environment.
Propose and implement system enhancements that will improve the performance and reliability of systems
Collaborate with IT Operations Manager to continually improve operations through routine monitoring of system performance metrics, review of system log files, trend analysis, configuration, incident, and problem management processes
Support Redhat Satellite, Ansible, LDAP, OpenShift & Public Cloud (AWS, Azure, and GCP) based Linux Operating Systems.
Qualifications / Experience
At least 5 years of managing enterprise Unix/Linux solutions, preferably large scale inclusive of Physical, Virtual, Public and Private Cloud.
Deep knowledge and experience supporting as well as troubleshooting RHEL 7,8 and 9.
High Preference to Linux and Kubernetes/OpenShift Skillset in addition to Redhat Satellite, Ansible, LDAP and Public Cloud Platforms
Basic understanding of LDAP configuration and management
Experience in Installing and Patching Linux servers using RedHat Satellite
Robust Technical Understanding of Linux OS Provisioning, Patching & End-to-End Troubleshooting.
Experience in Deploying Virtual Machines in any virtualization platform (VMWare/Nutanix) and Troubleshooting VM related Issues.
StrongScriptingSkills in at least one of the following (Ansible, Shell, Python, etc.)
Strong understanding networking concepts and OSI model
Experience in Lite & Portfolio Project Implementation.
Knowledge of SOX security requirements
Provide 24x5 technical support with weekend on-call availability for customer issues and vendor escalations.
Ensure a Service Level Agreement (SLA) of over 95% for handling incidents and catalog tasks.
Provide support for Jira cases and implement Requests for Change (RFCs) according to Standard Operating Procedures (SOPs).
Monitor the environment for potential system issues and resolve them appropriately.
Follow the change management process for planned maintenance or when potential issues are identified.
Demonstrated commitment to providing excellent customer service
Strong drive for continuous improvement
Proven skills in automating systems services and tasks to streamline service and ensure consistency
Strong communication skills (verbal, written, presentation, interpersonal)
Strong skills in decision-making, prioritization, and negotiation
Education:
B.S. or M.S. degree in Computer Science, Computer Engineering, other technical disciplines, or equivalent work experience.
"The specified role does not encompass the following responsibilities: Finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position."
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please ******
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.