Transforming Information for a Better WorldMicron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever.Key ResponsibilitiesSuggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory compliance.Provide support for technologies maintained within the Unix/Linux compute space, including Satellite, LDAP, Ansible, and OpenShift.Maintain global collaboration with other Micron IT operations teams, both internal and external.Drive innovation and automation of computer solutions both internally and for our customers.Monitor overall health of the Unix/Linux and OpenShift environment with an emphasis on proactive discovery of potential issues.Contribute as necessary to IT project execution.Continually work to improve Linux compute and OpenShift environment.Propose and implement system enhancements that will improve performance and reliability of systems.RequirementsAt least 5 years of managing enterprise Unix/Linux solutions, preferably large scale inclusive of Physical, Virtual, Public, and Private Cloud.Deep knowledge and experience supporting as well as troubleshooting RHEL 7,8, and 9.High Preference to Linux and Kubernetes/OpenShift Skillset in addition to Redhat Satellite, Ansible, LDAP, and Public Cloud Platforms.Basic understanding of LDAP configuration and management.Experience in Installing and Patching Linux servers using RedHat Satellite.Robust Technical Understanding of Linux OS Provisioning, Patching & End-to-End Troubleshooting.Experience in Deploying Virtual Machines in any virtualization platform (VMWare/Nutanix) and Troubleshooting VM related Issues.Strong Scripting Skills in at least one of the following (Ansible, Shell, Python, etc.
).Strong understanding networking concepts and OSI model.Experience in Lite & Portfolio Project Implementation.Knowledge of SOX security requirements.Provide 24x5 technical support with weekend on-call availability for customer issues and vendor escalations.Ensure a Service Level Agreement (SLA) of over 95% for handling incidents and catalog tasks.Provide support for Jira cases and implement Requests for Change (RFCs) according to Standard Operating Procedures (SOPs).Monitor the environment for potential system issues and resolve them appropriately.Follow the change management process for planned maintenance or when potential issues are identified.Demonstrated commitment to providing excellent customer service.Strong drive for continuous improvement.Proven skills in automating systems services and tasks to streamline service and ensure consistency.Strong communication skills (verbal, written, presentation, interpersonal).Strong skills in decision-making, prioritization, and negotiation.Education:B.S.
or M.S.
degree in Computer Science, Computer Engineering, or equivalent work experience.