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**Logistics Coordinator (OTR)-Mexico**Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.
**Job Summary**:- Negotiate freight rates with carriers for TL and LTL from/to Mexico, US and Canada.- Source carriers.- Ensure carriers are qualified in RMIS.- Grow & maintain both existing & new carrier or customer relationships.- Respond to spot and contract quotes requests within expected timeline.- Data entry of shipment in the software.- Track & Trace shipment to ensure the accuracy & timeliness of the operation.- Liaise with internal team members to ensure client satisfaction.- Respond to customer inquiries, providing quick turnaround.- Mediate with carriers to resolve any logístical issues.- Timely status information updates; documenting service performance and equipment tracking.- Proactively communicate issues to the team.- Utilize all aspects of customer quotes, lane history report, carrier's quotes.- Responsible for margin improvement through various methods.- Confidently problem solve issues such as a missed pick-up, late delivery, damaged freight, or incorrect billing.- Ensure all POD's are collected from carrier within 48 hours of delivery date.- Perform work with a sense of urgency & attention to detail.- Liaise with customers & carriers to facilitate their pickup & delivery appointments.- Verify both AP/AR rates are accurate in loads and manage exceptions with this process.- Works independently to accomplish tasks within scope of job.- Co-ordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
**Attributes**:- Dynamic, good communication & customer service oriented.- Good learning, superior organizational & time management skills.- Energetic, hard-working, great attitude, sense of urgency, team player, able to multi-task.- Reliable, resilient, dedicated, and willing to learn.- Professional, courteous, and cooperative.- Accessible to clients, suppliers, and carriers outside standard office hours.- Comfortable learning new IT systems.
**Qualifications**:- At least 2 years of experience in third-party logistics or brokerage role working with Mexico.- Experience in Mexico cross boarder shipping, full-truckload as well as less-than-truckload.- Experience with border crossing process between Mexico and US.- Experience with the processing & management of bonded loads.- Ability to make quick decisions, strong attention to detail & be team player- Proficiency with TMS Systems- Ability to multi-task and work efficiently under deadlines.- Ability to follow standard operation procedures with little to no oversight.- Good written and verbal communication skills in both Spanish & English**What we Offer**:- Dynamic Environment