**Summary**:
This role will also work to ensure seamless team management and development across our sites.
This role will provide guidance and coaching to the team, ensuring clarity around priorities and goals for the entire functional area as well as talent development.
This is an extraordinary opportunity for an individual with team management experience to grow and further develop proven eLearning programs.
The Senior Manager, Content Development will be in a unique position to help develop learning solutions that have a direct impact on a learner's ability to drive value from NetSuite.
This role will report directly to, and receive direction from, the Director of Content Development.
**Responsibilities**:
- Collaborate with business partners, senior leaders, and other key stakeholders to understand business priorities and translate those into eLearning solutions that drive value
- Develop learning strategies that ensure alignment with the organization's core values and objectives
- Foster effective partnership between Instructional Designers, Curriculum Developers, Curriculum Product Leads, and Production team to ensure the creation of effective learning solutions
- Guide program and participant success; investing in the success of the team and going above and beyond to mentor the team
- Collaborate across teams to scope project requirements, including suggested milestones, timelines, resources, goals, and constraints
- Ensure timely, high-quality course development and updates to defined Education Services standards
- Provide regular status updates of the team's progress to Senior Leadership
- Set individual and team goals that align with our organizational objectives, and handle team management and personnel responsibilities
- Motivate individuals to succeed through impassioned leadership, coaching, creativity, and broadcast of program results
- Work effectively and cross functionally across the organization, earning trust and building relationships throughout
- Utilize data analytics and business intelligence to measure performance and drive success
- Evangelize a culture of lifelong learning
- Stay current with trends, research, and best practices in eLearning development
- Strive for continuous growth and improvement by being agile, curious, a fast learner, and passionate about taking on big challenges with the ability to manage ambiguity and deal with uncertainty
**Qualifications**:
- Outstanding leadership skills with the ability to work in a global, team environment
- Excellent people skills, including successful experience managing people or groups
- A talent for bringing out the best in others, and helping them learn, grow, and succeed
- Significant experience in instructional design and development, which includes experience creating eLearning content, preferably in the software industry
- Ability to craft communications that motivate engagement, commitment, participation, and action across functions and levels
- Strong team player with the ability to organize, prioritize, and manage internal and external responsibilities simultaneously
- Outstanding communication skills; presentation, written, verbal, listening, and influencing
- Experience in digital education and online course development in various learning management systems
- Bachelor's degree or recognized equivalency or achievement of recognized professional level
- The ability to travel up to 10%.