.Senior Manager - Operations QualityDescription -About HPAt HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere – every person, every organization, and every community around the globe. This motivates us – inspires us – to do what we do. To make what we want. To invent, and to reinvent. To engineer experiences that amaze.OverviewHP is on a mission to build a more sustainable and resilient supply chain. Core to this mission is driving break-through performance across our global manufacturing network of partner, original design and contract manufacturers. The Leader of Factory Quality is responsible for leading our Original Design Manufacturing (ODM) partner facilities in the Americas and EMEA; delivering exceptional quality, mitigating risk, and developing a future ready manufacturing operations. This position reports to the Global Head of Personal Systems Operations Supply Chain Quality.ResponsibilitiesLead and develop a global team of quality engineers and quality professionals responsible for quality assurance across our global network of ODM partner's manufacturing facilities.Develop and deploy quality policies, procedures and objectives that ensure customer requirements and relevant regulatory standards are achieved.Collaborate with product engineering, product management, operations and field quality teams to understand voice of customer (VOC) issues, drive corrective actions and implement lessons learned.Initiate continuous improvement activities leveraging internal and external data sources. Reduce cost of poor quality (CoPQ) through initiatives focused on scrap, rework, warranty, etc.Drive data driven project implementation to reduce cost, improve quality and improve productivity.Assess & develop quality strategy, define quality goals & metrics and performance monitoring that drives corrective actions. Communicate to senior leadership status and progress.NPI launch readiness ensuring manufacturing operations meet milestones and requirements throughout the product development cycle including PFMEA, control plan, run at rate (capacity & quality) and official release to production (RTP).Focus on driving quality back upstream (shift left) into the product development process. Design for Manufacturability (DfX).Introduce new technologies and innovations in the manufacturing process for improved quality.Establish program of leading indicators to allow for more proactive action to address process variability and issues.A process and program to drive quality at the source to ensure built in quality.Drive standardization across manufacturing facilities, common processes, common metrics, etc. Communization of new factory launch process across all regions.Robust process to share and implement best practices and lessons learned across all product platforms. Benchmark competitors and other industries