This role is responsible for providing functional and therapeutic area/brand expertise to support responses to sophisticated and highly complex escalated medical enquiries, and other medical information activities such as creation and quality review of other MI documents.
About the RoleKey Responsibilities:Delivery of MI services for assigned TA(s), Customer Group(s) or brandsProvide timely and quality responses to medical enquiries (focus on priority/launch brands). Ensure adherence to KPIs with regard to timeliness, and meet the criteria in quality reviews conducted by managementWrite or review MI deliverables to ensure they meet quality requirements –scientifically balanced and evidence-based, adhere to topic/key messages, language and grammar are accurate, regulatory/safety/legal aspects are consideredProvide input into MI Service processes and standards to ensure optimal efficiency and productivityLead the generation of reports for stakeholders on enquiry metrics and insightsSupport services for Regional or Country MI teamsDelivery of complex and highly sophisticated MI servicesWrite (or review) sophisticated or highly complex MI services which require the experience and expertise of a Senior MI Manager. This can include services with a mixed model, with the Senior MI Manager working alongside the MI ManagerB.A. healthcare professional degree or degree in a healthcare-related field with desirable advanced degree (PhD, PharmD, MD) in life science/healthcareMinimum 3 years' experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role)Strong knowledge and application of good practices in medical enquiry management and writing for medical informationExperience with reviewing medical/clinical content and providing constructive feedback. Extensive knowledge of information resources and the effective/efficient use of them. Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical industry (regulatory, PV, legal, commercial, drug development, etc.) Strong client focus. Strong cross-functional skills and proven experience in collaboration with other departments/groupsExcellent interpersonal communication and presentations skillsDemonstrated innovative thinking and solution-oriented problem solving skillsAbility to manage work output within given timelines.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Division Operations
Business Unit CTS
Location Mexico
Site INSURGENTES
Company / Legal Entity MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
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