.Who We AreAt Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl? We are always moving forward, always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.The RoleAre you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further! Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, using your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies.This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed.You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers.You'll be responsible for maintaining network components, monitoring network performance, and ensuring network security.You will also provide user support for network-related issues, ensuring that our customers receive the highest level of support possible.If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important is that you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused, prioritizing customer success in your work.And finally, you're open and borderless, naturally inclusive in how you work with others.Required Skills and ExperienceUniversity degree or college diploma in computer studies or equivalent experience.5+ years of IT professional experience working in network security engineering.3+ years design and implementation experience with Checkpoint products - Firewall, IPS, Rules, Policies.3+ years design and implementation experience with FortiNet products - FortiGate, FortiAnalyzer, and FortiManager.Experience with Cisco ISE.Experience with Proxy Broadcom.Experience with Zero-Day mitigation/remediation.Experience with configuring Zscaler.Functional knowledge of networking and data communication fundamentals including connectivity methods, security functions, and routing/switching protocols.Functional knowledge of internetworking standards.Functional knowledge of network security management tools.Develop and implement network security policies and procedures.Design and implement campus and datacenter segmentation policies