We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.**Why you'll love working for Siemens!**- Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.- Solve the world's most significant problems - Be part of exciting and innovative projects.- Engaging, challenging, and fast evolving, cutting edge technological environment.- Opportunities to advance your career and mentorship programs on a local and global scale.- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.- Participate in our celebrations, social events and offsite business events.- Opportunities to contribute your innovative ideas and get rewards for them!- Diversity and inclusivity focused.**What will you do?**This position will report to the Order Management Team Leader and will have no direct reports.- Process incoming orders to verify all information required to complete clean order process- Coordinates customer urgencies and claims with the multifunctional team starting with the scheduling and production release- Collaborates with internal and external customers to meet requirement demands- Drives the monthly production planning of the business with the multifunctional team- Monitor, control and negotiate with customer the forecast accuracy- Analyzes the customer forecast and incoming orders- Assists in the coordination of activities with other internal departments to meet customer needs.- Identifies and resolves semi-complex problems and applies problem-solving skills in order to deal with most situations- Active participation on SO&P meetings with customers**What will you need to succeed?**- Bachelor in Administration, International Business, Engineering such as Industrial or related- At least 2 years of experience in similar positions- English Advanced (Conversational)- MS Office (Excel)- Tableau, PowerBI- SAP is desirable**Equal Employment Opportunity Statement****Location: Santa Catarina, Nuevo León****Job Family**: Customer Services**Req ID**: 361363