Senior Payroll SpecialistBringing smiles is what we do at TTEC for you and the customer. As a Senior Payroll Specialist working hybrid in Leon Guanajuato, México, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Mexico says it all!What You'll be DoingThis position is to support the proper performance of the payroll core activities, such as:Voluntary and non-voluntary terminations paychecks calculationsUpload/capture payroll requestsManaging local payroll tax calculation-paymentSaving fund loansLocal payroll tasksBackup of Benefits process such as restaurant and grocery coupons monthly requestsFollow up and resolution of any kind of discrepancies on these benefitsAddress, validate, and resolve Payroll incidences through ticketing toolAssist in testing process to payroll system changesYou'll report to the Payroll Manager.During a Typical Day, You'llUpload payroll incidences, validate payroll taxes, and validate Fonacot Loans to ensure accurate and timely payroll deliveryCalculate voluntary and non-voluntary terminations paychecksReconcile and process Local Payroll Tax and Savings Fund LoansLoad, reconcile and make payment of Fonacot LoansEscalate payroll and system issues as appropriateDeliver documents required to Government Institutions such as FONACOT, IMSS, INFONAVIT, Secretaria de FinanzasWhat You Bring to the RoleBegin bachelor's degree or unfinished bachelor's degree related to administrative areasAble to respect and ensure strict confidentiality of employee and payroll data with a high level of integrity and judgment2-3 years of experience in Payroll/HCEnglish language skillsExcel (Intermediate)Deliver consistent, high-quality customer serviceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsA great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)#J-18808-Ljbffr