.**We help the world run better****Job Overview**:**Key Responsibilities**:- Lead the operations and continuous improvement of automated cloud landscape management on SAP BTP.- Being an expert in operational task and also fulfill those tasks and services- Work towards transitioning the operations model to 24/5 or 24/7, establishing processes, ensuring seamless operations and mínimal downtime.- Ensure seamless operations, including efficient issue escalation, timely fulfillment of service requests, and overall operational excellence.- Take a leadership role in upskilling and guiding a newly onboarded 3rd party Ops team, providing necessary support and expertise.- Foster a culture of clear communication and documentation to facilitate knowledge sharing and collaboration within the team.- Proactively address operational challenges, troubleshoot issues, and implement solutions to maintain a high level of system reliability.- Work closely with internal and external teams to transfer knowledge and ensure a smooth transition of operational responsibilities.- Drive security initiatives across the cloud landscape, ensuring compliance with industry standards and best practices.- Collaborate with the team to enforce security measures and implement automation to enhance overall operational efficiency.- Collaborate closely with internal teams and stakeholders to understand requirements and deliver effective solutions.- Leverage expertise in authentication and authorization topics to enhance the security posture of our cloud landscape.- Implement best practices for user access control and identity management.- Utilizing Infrastructure as Data principles, with a focus on implementing and optimizing Crossplane for efficient Infrastructure as Data (IaD)- Evaluate new cloud and platform technologies to contribute to the development of end-to-end reference architecture.This position is within a globally distributed team spanning three time zones to ensure 24/5 (24/7 in the future) coverage.**Qualifications and Skills**:- Extensive experience in cloud landscape management and governance, preferably with SAP BTP.- Project management experience, preferably in operations area. Strong leading and organizational skills- Establishing new operation teams- Strong background in automation, cloud operations, cloud security and operations model transformation.- ITIL 4 Certification (Intermediate/Expert/Master)- Proven experience with Infrastructure as Code (IaC) and Crossplane for Infrastructure as Data (IaD).- Excellent communication English verbal and written skills with the ability to create and maintain comprehensive technical documentation- Ability to convey complex technical concepts to non-technical stakeholders.- Knowledge and experience in authentication and authorization protocols.- Proven ability to evaluate and implement recent technologies to drive innovation