Senior Principal Customer Success Manager

Detalles de la oferta

. Negotiable Full-Time 1 position 5+ years of technical product or program management experience7+ years of working directly with engineering teams experience3+ years of software development experience5+ years of technical program management working directly with software engineering teams experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesDegree in engineering or related fieldThe Senior Site Technical Manager, in Amazon's Consumer Robotics Operations group, is a versatile position that requires both leadership and technical depth. They are responsible for making key decisions for technical issues related to the product development after considering everything from cost to quality of hardware and software. Provide technical direction for manufacturing process of all stations across SMT, final assembly, testing, and packaging. This will include but not limited to cycle time, yields, failure analysis, escalations, recovery process, and tracking in Jira. Deep dive in builds during the NPI phase, work with NPI team for process flow definition, manufacturing process set up and approval for mass production. Will also be part of the Production Operations team, driving high standards for accomplishing product automation, collaborating in identifying appropriate tooling and test fixtures, troubleshooting material and process issues, and qualifying processes to assure successful validation of new products into production.Key job responsibilitiesWe are looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. As part of this dynamic team, you'll collaborate with other Amazon cross functional teams including Sustaining & New Product Operations PM's and Material PM's, quality, engineering, GCM's, Finance and Contract Manufacturing counterparts to establish and sustain robust manufacturing processes including SMT, final assembly, test, packaging and shipment.We are looking for an individual who wants to build the next generation of Consumer Robots. Growing the capabilities of our current systems to meet our needs, and drive continuous improvement for the company.Act as technical leader for one product and manufacturing site, be responsible for factory readiness and ensure new product launch, meeting goal of quality, schedule and cost.Expedite closure of technical issues related to Final Assembly, Test and Packaging to ensure consistent execution of the factory's quality and production plans.Develop and achieve automation of product assembly and test lines to increase productivity, simplify scalability, and deliver outstanding product quality


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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