.Want to do meaningful design work at a mission-driven company, and have a real impact on the lives of millions of people working in retail? As a Senior Product Designer at Zipline you will do just that – solving complex and interesting problems that help retail workers keep their day on track.At Zipline, our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.We are a well-funded market leader and have great customers, but there is so much more to do and improve. We are looking for a Senior Product Designer to collaborate daily with product and engineering to drive concepts from idea to design to launch – balancing strategic direction with tactical execution to create high quality solutions our customers will love. You will dive deep into parts of the Zipline product, solving critical user needs and shipping solutions to challenging problems.The user experience matters to us and our customers (Gap Inc, Allbirds, Lululemon, LEGO, and many more), and we want you to be part of shaping that!ResponsibilitiesCollaborate with Product and Engineering on setting long-term goals and direction, balanced with the incremental steps it will take to get there.Drive user research to better understand customer needs and gather feedback on concepts and solutions.Design flows, sketches, prototypes, UI, visual design, and more that solves customer needs and problems.Solicit feedback from your teammates and colleagues on the effectiveness of your ideas and design solutions.Facilitate design discussions, drive alignment on solutions, iterate on use cases and constraints, and ensure a high-quality UI and experience for our users.Execute quickly and efficiently, iterating and improving our product over time.Contribute to improving team processes and operations as part of a remote organization – demonstrating good communication and collaboration through leading by example.Promote a collaborative and inclusive environment for the team.Must-haves5+ years experience designing UX/UI solutions for desktop and mobile.Outstanding portfolio showcasing a foundation in information architecture, UI & interaction design, visual design, and working with design systems.Experience driving user interviews and concept testing with customers.Experience partnering with Product and Engineering to develop the rationale, options, and execution plans for your features.More about youRetail experience is an asset, but not requiredProficient in tools such as Figma, Slack, Google Docs, etcAbility to act with empathy and intentionality towards customers and colleagues.Ability to listen, understand, share, and collaborate with your teammates