.About KLARLet's start with the basics! Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn't have a bank account. We offer a rich set of products across our debit and credit offers and the future is bright for Klar! We have an exciting and ambitious roadmap to bring more features to our products so that we can better serve our users. We have served more than 2 million users since our launch in 2019!We are also proud to have been certified in 2023 as a "Great Place to Work" in Mexico - we've worked hard to make that happen and will continue to make bigger strides in the future! Sound like a place you'd like to be?Our peopleIf you join us at Klar, you'll be welcomed into a team which is rich in many talents and we are very proud! With our head office in Mexico City, and remote tech hubs in Berlin and Argentina, we are always learning something new about another culture or language. With so many people from different backgrounds and walks of life (parents, LGBTQ+, neurodivergence), you'll definitely find your people here!Our values- Ownership - We own our successes & our failures as a team.- Excellence - We do everything to the best of our ability & always seek to achieve a new level of excellence in our work.- Inclusion - We believe we are stronger together and actively work to promote a safe, diverse, inclusive, and respectful culture.- Customer Obsession - We understand the value Klar can bring to its customers & it's always at the forefront of our decisions.- Klarity - We communicate clearly & with authenticity. It's in our name & it's what we doTasksThe position and your daily adventuresWe're currently looking for a Product Manager. to work with our Credit team, to own and develop our Credit lifecycle process, including but not restricted to Credit core engine and Collections processes.This is a full-time position based in our Mexico City office with a hybrid model, therefore we will expect to see you in the office 2-3 times a week.**What you can expect**:- Develop a deep understanding of the needs of our customers and our internal stakeholders- Develop a deep understanding of our product and our processes- Build a roadmap with the local tech team and stakeholders to deliver both new features and improvements for our customer onboarding processes- Take ownership of OKRs defined within the product team on a quarterly basis.- Deep dive into new topics and become a domain expert for our customer support and operations tools.- Gather, Structure and Communicate Requirements.- Help develop and define a vision to empower our internal teams with technology to bring the best service ever to our customers