.DescripciónFastTrar Azure (FTA) is a technical enablement program staffed with Azure product group engineers and program managers who work directly with customers and partners to help them build Azure quickly and confidently, enabling the successful deployment of Azure services. Our goal is to help customers accelerate and de-risk their Azure deployments, while collecting valuabedback to improve the Azure platform.FastTrar Azure (FTA) takes a solution-centric approach, providing customers with Microsoft Azure engineers, tools, and best practices to significantly increase customer's success with Azure. Our team is lookir you, a Program Manager, to support our LATAM business in that brings great teamwork, organization & structure, an inquisitive mind, positive attitude, high-energy leadership, and engineering execution to our customer-focus team, chartered with enabling a world-class experienr Microsoft Azure cloud platform customers. This role is integral to overall operationalization of the customer onboarding Importante empresa and driving success wiA engagements as part of our LATAM team, withcus on customers in.**Responsibilities**:Lead the customer onboarding journey, the customer Importante empresa and maintain the overall customer relationship.Work closely wiA engineers in addressing customer solution needs and driving success with their Azure deployments.Identify opportunities where we can do bettr our customers (process, tools, technology) to increaA's overall impact.Maintain strong working relationships with stakeholders across engineering, sales, services and partner teams.Coach team members and mentor others in planning, organizing, and coordinating work.EvangeliAs expertise and proactively searr opportunities to accelerate and unblock customer journeys across all Azure services.Collaborate wiA Engineers to identify Product and Serviedback.Analyze data and create insights to drive reporting requirements. This includes implementation of new data points and tooling/process updates.Provide regular communication updates via newsletters, business reviews, internal staff meetings with broadA community and Leadership team.**Qualifications**:Real day-to-day rnal customer-facing Importante empresa and empathy.Keen ability to communicate ideas effectively with executives and engineering teams.Assembling, leading and working within strong cross-functional groups and matrixed team environments.Demonstrated skills and abilities to consistentlycreate an amazingly positive experienr customers.Track record of problem-solving rangiom conceptualization to implementation.Ability to juggle and manage several priorities and drive clarir FTA engineers.Real-world smart, logical and able to learn new areas quickly.Familiarity with the culture influence and needs of our LATAM customers, particularr the Mexican market