Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Relates to an organization ability to:
(1) Manage corporate and client facing tactical engagements which have a planned/fixed start and end;
(2) Manage overall strategic and tactical aspect of corporate and client facing engagements, in particular those in which nature of the engagement is on-going;
(3) Coordinate and integrate global and local engagements;
(4) Analyze, assess, transform and re-engineer its' operations, processes, tools, and practices in order to increase and improve the cost and satisfaction levels for both corporate and client facing activities.
Relates to roles and activities that support an organization through its management of corporate and client facing tactical projects which have a planned/fixed start and end.
Includes client implementations and also specialty skillsets.
Management
- Achieves goals through the work of others.
- Management responsibilities include performance appraisals, pay reviews, training and development for three or more employees.
- Requires broad technical expertise and company/industry knowledge.
- Accountable for functional, operational and/or program management.
- Has primary accountability for the performance and results of a team within own discipline.
- Manages professional employees and/or supervisors.
- Adapts departmental plans and priorities to address resource and operational challenges.
- Exercises judgement within defined practices and policies to determine appropriate action; receives guidance from manager.
- Provides technical guidance to employees, colleagues and/or customers.
- Requires indepth understanding of concepts, theories and principles in own discipline and growing knowledge of other disciplines.
- Translates strategy/priorities into work product.
- Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives.
- Guided by policies, resource requirements, budgets and the business plan.
- Manages a generally homogeneous team; builds engagement in teams to meet service and/or operational challenges.
- Approves OT/ operational expenses/ rollup data to provide recommendations.
- Guides, influences and persuades others either internally or lower complexity external customers or agencies.
- Manages and provides leadership for the delivery of moderate to complex projects, programs and/or portfolios prioritized in alignment with the client's expectations and business needs.
Projects may include multiple disciplines and/or significant business process re-engineering efforts.
- Manages people for programs or projects involving department or cross-functional teams focused on the delivery of projects and/or programs into a finished state.
- Plans and directs schedules as well as project budgets.
- Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints.
- At times directs the activities of project support staff and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project.
- Manages and coordinates projects priorities that requires critical thinking and complex problem solving.
- Leads and communicates project scope, goals and responsibilities to project team; establish clear stakeholder expectations, and requirements of varying degrees of complexity.
- Develops and maintains reporting procedures and monitors performance in project control activities; prepares and distributes reports related to project activities, general project management, and financial issues.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community.
For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible.
Providing this information is a requirement of your employment at Conduent._