**Summary & Objectives****Relationship**- Report to the Director of Property Manager remotely.- Lead and supervise Residential Property Managers, Assistant Residential Property Managers, On-Site Managers, and Residential Property Management support personnel remotely.- Establish relationships with colleagues in all departments within the company.- Develop and maintain relationships with Owners, tenants, vendors, and contractors.**Essential Functions**- Manage and maintain a portfolio of properties remotely, leveraging expertise in AppFolio.- Lead, train, mentor, and manage a remote team of Residential Property Managers and Assistant Residential Property Managers to exceed customer experience expectations.- Collaborate with the Director of Property Management on various tasks, including advertising, leasing, and community contacts to maximize occupancy.- Oversee the maintenance workflow remotely, focusing on optimizing efficiency, productivity, and service quality. This includes managing documentation in AppFolio, timesheet, and invoice approvals.- Expand upon existing fee-based management services for tenants and clients.- Provide remote assistance and training to the team in the bidding process, repairs, maintenance, and capital improvements.- Ensure accurate records of current space conditions, including roof, HVAC, utilities, Property Checklists, and special circumstances using AppFolio.- Make recommendations for remote staff recruitment, selection, promotion, advancement, corrective action, and termination in accordance with company values.- Generate detailed remote status reports on all properties with the support of Residential Property Management.- Ensure that all community, property, management, and client expectations are met with excellence.- Stay informed about new technologies, systems, and procedures related to property management.**Competencies**- Technical Capacity: Proficient Microsoft Office knowledge and AppFolio software experience preferred.- Strong oral and written communication- Results Driven- Initiative