**Company Overview**
At SproutLoud our people and culture are central to our success.
You'll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development.
Perhaps that's why for three years running (in 2018, 2019, and 2020), we are ranked among the Top Work Places by the Sun Sentinel and by the South Florida Business Journal (for 2019 and 2020).
SproutLoud is a Software plus Services platform that services the local marketing needs of large organizations.
Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution.
SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.
Identified by Forrester Research as the Third Stage for sales and marketing leaders, SproutLoud is on the forefront of the TCMA industry.
We need a great team to help us execute - so come join us!
**Summary**
The Senior QA Analyst is a self-starter with a strong desire to learn and work with modern web technologies & processes, improve efficiency along the way and make an impact while contributing to cross-functional teams.
You will plan, execute and manage quality activities within your team and collaborate with other QA Analysts to coordinate activities across multiple teams/products.
You have a solid grasp of SproutLoud's business and services that allows you to identify defects, report them and work with your team to resolve them.
You create a series of manual and automated tests while optimizing productivity and understanding technical concepts.
You are an open communicator with a passion for shipping bug-free software, love to think outside the box and seek to make our customers happy.
You will be part of a fun, diverse team that seeks challenges, loves learning and values teamwork.
You will have opportunities for learning, mentorship, career growth, and work on high-business impact areas.
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Challenges*
- Contribute to the full development life cycle of features and products in our SaaS Platform aiming to meet or exceed customer SLAs.
- Participate in the design, development and implementation of large-scale distributed systems using cloud-native principles and technologies.
- Design, develop, test, deploy and maintain fast, secure, scalable and highly available backend services in the public cloud (GCP) leveraging modern cloud-native technologies, microservices and DevSecOps best practices.
- Design test strategies and create test plans and test suites.
- Design and develop different types of manual and automated tests.
- Efficiently execute test cases across all functional areas of our products.
- Find, isolate, document, regress, and track bugs through resolution.
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.
- Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented.
- Collaborate with the interna/external stakeholder and product team to gather functional and non-functional requirements and identify the business requirements.
- Work closely with product owners and a wide variety of stakeholders to analyze and break down large requirements into small, simple, workable deliverables.
- Working with the team to manage risk and reduce it to an acceptable level.
- Guide your team in the development of testing strategies, use of automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics.
- Participate in code reviews and provide meaningful feedback that helps your teammates to build better test cases.
- Present your own designs to other development teams, engineering or stakeholders and review designs of others.
- Contribute relevant, clean, concise and quality documentation to SproutLoud's knowledge base to support/increase information sharing within the organization.
- Learn about SproutLoud's business, master our development process, culture and code base, then improve it.
- Establish strong working relationships at all organizational levels and across functional teams.
- Ability to work in a fast paced environment and deliver incremental value iteratively and continuously.
- Take responsibility and ownership of product timelines and deliverable
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Qualifications and Skills*
- Bachelor's Degree in computer science, computer science engineering, related field, or equivalent experience
- 5+ years hands on experience in Software Quality Assurance or Quality Engineering
- 5+ years developi