Responsible for product quality and customer satisfaction, as well as supporting production lines to facilitate product assembly.
Key Tasks & Responsibilities (Essential Functions)Ensure the correct implementation of engineering changes on the production floor.CoQP reduction.Give feedback to the R&D and Marketing department on the manufacturability of existing products (MP).Reduction of Customer Complaints.Administration and control of mechanical master products (mechanical Golden sample) of existing products.Realization of visual aids for quality controls.Generate quality-related waivers (sharepoint) (ECO validations, etc.).Administration of personal auditors and quality technicians.Find and suggest improvements in the product to facilitate the whole and increase productivity.Responsible for monitoring product performance between Production Pilot runs and the initial stage of Mass Production.Responsible for escalating with Management in case quality performance is not satisfactory.Comply with requirements to process documentation and controls to meet the required standards.Support physical inventories when required.Support and participation in continuous improvement events (Kaizen, JDI, 6 Sigma, A3, 4 Box, ETC).Monitoring of identified actions derived from continuous improvement activities.Participation in filling out KPIs, measurement and control systems of the Visual Management of your area.Carry out your applicable procedures and/or work instructions.Skills and Minimum Experience Required3+ years of experience in similar roles.Experience in people management.Experience in FMEA / Product Spec / Test Spec.Experience in Solving Problem Techniques (A3, 8D, DMAIC).Experience in Customer Complaints.Experience in Quality Management System.Experience in New Product Introduction (NPI).Experience in Administration, Engineering.Experience on floor and manufacturing plant environment.
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