.Job Description - SENIOR QUALITY TECHNICIAN (2 POSICIONES) (2406220807W)SENIOR QUALITY TECHNICIAN (2 POSICIONES) - 2406220807WDescriptionFor more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.Jnj.Com/.We are searching for the best talent for SENIOR QUALITY TECHNICIAN to be in Juarez, in plant Horizontes.JOB SUMMARYQuality Engineering Technician and customer complaints. Analysis of customer complaints, elaboration of reports and support to quality engineers.DUTIES & RESPONSIBILITIESUnder limited supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson procedures and guidelines, this position:Enabled to train associates and coworkers in areas such as manufacturing processes, systems applications, measuring equipment, customer complaints and others, when required.Performs verifications for finished activities as consequence of non-conformities.May perform product release activities.Aids and executes investigation for non-conformities, audit observations, CAPAs and others.Customer complaint analysis.Performs data collection and analysis, generates and distributes reports for quality metrics, initiatives and/or measurable of the plant.Maintains consumables inventories applicable to the department (stationary, etc.).Maintenance of quality records according to the Records Retention Schedule.Updates and provides information such as quality records of the quality systems of the plant.Can be a database administrator of the department.Participates in the development of quality systems and processes.Aids the quality engineers by providing support to the production lines.Acts as a coordinator when there are quality issues.Provides support to the quality engineers in the maintenance of quality system documents.Complies with Quality procedures, Laws and regulations of the applicable markets.Complies with Company regulations, local, state and federal, as well as with safety and hygiene, health and environment procedures and policies.Responsible for communicating business related issues or opportunities to next management level