.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at www.Jnj.Com.For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.At Johnson & Johnson, we all belong.We are searching for the best talent for SENIOR QUALITY TECHNICIAN to be in Juárez (SALVARCAR).Purpose: Quality Engineering Technician and customer complaints. Analysis of customer complaints, elaboration of reports and support to quality engineers.You will be responsible for:Training associates and coworkers in areas such as manufacturing processes, systems applications, measuring equipment, customer complaints, and others, when required.Performing verifications for finished activities as a consequence of non-conformities.May perform product release activities.Aiding and executing investigations for non-conformities, audit observations, CAPAs, and others.Customer complaint analysis.Performing data collection and analysis, generating and distributing reports for quality metrics, initiatives, and/or measurable of the plant.Maintaining consumables inventories applicable to the department (stationary, etc.).Maintaining quality records according to the Records Retention Schedule.Updating and providing information such as quality records of the quality systems of the plant.Can be a database administrator of the department.Participating in the development of quality systems and processes.Aiding the quality engineers by providing support to the production lines.Acting as a coordinator when there are quality issues.Providing support to the quality engineers in the maintenance of quality system documents.Complying with Quality procedures, Laws, and regulations of the applicable markets.Complying with Company regulations, local, state and federal, as well as with safety and hygiene, health and environmental procedures and policies
