POSITION SUMMARY
The Senior Sales Executive is responsible for prospecting new customers and closing new core and strategic business. The Senior Sales Executive is a highly competitive sales role requiring strong sales persuasion, growth-mindset and entrepreneur spirit. The Senior Sales Executive understands the customer's business challenges and supply chain goals and uses that information to generate demand and develop tailored solutions that deliver value and support the customer's business. The Senior Sales Executive drives automation by promoting opportunities where CHR technology solutions can add value and improve efficiencies within the customer's supply chain.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consist of, but are not limited to, the following:
Growth:
Uses CRM to identify, call and track prospects in order to gain core and strategic customer opportunities
Generates revenue and maintains a pipeline to meet or exceed net revenue goals and expectations
Actively solicits and maintains a balance between all sales gates; continually evolving real-time prospect list
Effectively executes sales activities to meet or exceed daily, monthly or annual expectations
Actively uses core commercial and solution-based approaches to selling
Establishes multiple contacts and builds relationships at multiple levels and departments within prospects; developing advocates within a customer's organization to strengthen relationships
Understands and stays informed of the customers' business, industry, and sector and applies that knowledge to identify opportunities, and articulate where we can provide value within the customer's supply chain
Understands market conditions and competitive landscape in order to provide efficient and effective modes of transportation solutions for the customer
Interprets and analyzes information to make decisions in a timely manner
Reviews internal and customer data for quality and accuracy
Interprets how multiple factors affecting market conditions could impact a customer's supply chain and can deliver a persuasive case for change
Identifies the right pricing strategy through a clear understanding of customer buying habits and CHR's position within the customer's supply chain
Uses effective negotiation and sales strategies in discussing pricing and selling services with the customer
Demonstrates competency to use tools available to evaluate prospects as both executable business and credit worthy
Maintains a strong commercial presence in the local marketplace, participating or presenting at regional events, colleges, or associations
Solution Design:
Ability to build a winning deal team using the right internal resources; leading and collaborating with partners on the capacity/supply and account management teams to develop a tailored solution
Partners with customers to gather information on their needs, and offers tailored solutions based on the CHR platform to win business
Manages conflict and navigates difficult conversations with customers or internal partners
Builds and delivers proposals; tailoring each presentation to the customer
Process Efficiency:
Leverages customer facing technology to ensure the right technology is matched to customer needs
Influences customers to leverage automation and increase process efficiency from day one of implementation
Collaborates and partners with Account Management teams to create and execute an implementation plan to effectively transition relationship management duties; assists in the development of any SOPs required to manage the customers' business effectively
Uses multiple media platforms to drive relationships forward and is comfortable with in-person or phone-based conversations
Organizes and prioritizes opportunities utilizing Atmosphere
Negotiates appropriate payment terms and processes
Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
High School diploma or GED
Minimum 2 years of previous consultative sales experience
Ability to travel a minimum of 50%
Site Specific: Fluent in Spanish and English (written and verbal)
Preferred:
Bachelor's degree from an accredited college or university
Proficient in Microsoft Office Suite of programs
Demonstrated negotiation and sales strategies experience
Strong presentation and organizational skills
Strong communication and interpersonal skills
Ability to think creatively and strategically
Strong ability to establish and manage relationships with varying levels of stakeholders
Values a diverse and inclusive work environment
Benefits
We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.
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