Senior Site Reliability Engineer

About the teamThe Transformation Enablement Team (TE) at Zillow Group empowers ZG Product Teams to efficiently run "Zillow 2.0" services by reducing human error, aggressively focusing on automation, and providing deep insight into application behavior and health. We do that by incorporating aspects of software engineering and applying them to infrastructure and operations problems as a way to create and manage scalable and reliable distributed software systems. This team is part of a larger umbrella team, Consolidation & Advancement of Platform Engineering (CAPE) organization, which was formed to lead the transformation of Zillow's classic infrastructure platforms to adopt the benefits of a modernized central developer ecosystem, while simultaneously supporting development teams on older platforms during the transition period.
Acerca del equipo
El equipo de Transformation Enablement (TE) de Zillow Group permite a los equipos de productos de ZG ejecutar de manera eficiente los servicios de "Zillow 2.0" al reducir el error humano, enfocarse fuertemente en la automatización y brindar un conocimiento profundo del comportamiento y el estado de las aplicaciones. Hacemos esto incorporando aspectos de ingeniería de software y aplicándolos a problemas de infraestructura y operaciones como una forma de crear y administrar sistemas de software distribuidos escalables y confiables. Este equipo es parte de un equipo más grande, la organización Consolidation & Advancement of Platform Engineering (CAPE), que se formó para liderar la transformación de las plataformas de infraestructura clásicas de Zillow para adoptar los beneficios de un ecosistema de desarrolladores central modernizado, al mismo tiempo que brinda soporte a los equipos de desarrollo en plataformas más antiguas durante el período de transición. About the roleAs a member of the ZG TE team you will architect, develop and deploy systems, processes and environments that support hundreds of services and microservices developed by engineers across ZG. You will provide world-class customer service to the engineers we support as you collaborate with them to create the systems and infrastructure that powers "Zillow 2.0," and assist them in troubleshooting and debugging related problems.  You will share on-call duties with the rest of the ZG CAPE Team.  We are looking for an individual with a demonstrated track record of building secure, large scale, highly available services using automation and Infrastructure as Code, who is well versed in cloud architecture (with a focus on Kubernetes), and loves to delight the engineers they support.
As a Senior TE, you will:
Interact with the engineers we support and help to drive the migrations/modernization  efforts from legacy platforms to our enterprise container platform.
Partner with internal stakeholders as a consultant and spokesperson for the work, direction and philosophy of SRE.
Ensure developers across Zillow Group create the systems and infrastructure that powers "Zillow 2.0".
Consult on design and implementation decisions, and assist them in troubleshooting and debugging related problems.
Como miembro del equipo de TE de ZG, podrás diseñar, desarrollar e implementar sistemas, procesos y entornos que respalden cientos de servicios y microservicios desarrollados por ingenieros en ZG. Podrás brindar un servicio de atención al cliente de primera clase a los ingenieros a los que brindamos soporte mientras colaboras con ellos para crear los sistemas y la infraestructura que impulsan "Zillow 2.0", y los ayudarás a solucionar y depurar problemas relacionados. Compartirás las tareas de guardia con el resto del equipo de ZG CAPE. Buscamos una persona con un historial demostrado de creación de servicios seguros, a gran escala y de alta disponibilidad mediante la automatización y la infraestructura como código, que tenga un buen conocimiento de la arquitectura de la nube (con un enfoque en Kubernetes) y que le encante deleitar a los ingenieros a los que brinda soporte.
Como Sr Engineer podrás:
Interactuar con los ingenieros a los que brindamos soporte y ayudará a impulsar los esfuerzos de migración/modernización de plataformas heredadas a nuestra plataforma de contenedores empresariales.
Trabajar en conjunto con las partes interesadas internas como consultor y portavoz del trabajo, la dirección y la filosofía de SRE.
Te asegurarás de que los desarrolladores de Zillow Group creen los sistemas y la infraestructura que impulsan "Zillow 2.0".
Brindarás asesoramiento sobre decisiones de diseño e implementación, y los ayudará a solucionar y depurar problemas relacionados.
This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.
In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.
Who you are5+ years of relevant SRE, DevOps, Platform Engineering experience.
Experience with SDLC principles, architecture and operations.
Experience with Infrastructure as Code (IaC) tools and processes.
Experience with instrumentation for monitoring and logging the health and availability of services.
Experience scripting/coding with Python, Java and/or Golang.
Experience writing comprehensive documentation.
Passionate about building and fostering good engineering practices and processes
Tu experiencia:
Más de 5 años de experiencia relevante en SRE, DevOps e ingeniería de plataformas.
Experiencia con los principios, la arquitectura y las operaciones de SDLC.
Experiencia con herramientas y procesos de Infraestructura como Código (IaC).
Experiencia con instrumentación para monitorear y registrar el estado y la disponibilidad de los servicios.
Experiencia en programación/codificación con Python, Java o Golang.
Experiencia en la redacción de documentación integral.
Apasionado por desarrollar y fomentar buenas prácticas y procesos de ingeniería.
Get to know usZillow is reimagining real estate to make it easier to unlock life's next chapter. 
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees' Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.