.Valtech is a Global Digital Company with offices in 21 countries, focused on business transformation through digital innovation.We design and build unique experiences, execute continuous improvement efforts and live, nurture and drive business transformation across the digital world. We support our clients in the research, design and commercialization of intelligent digital experiences and interfaces.In this opportunity, we are looking for a Site Reliability Engineer (SRE) to join our LATAM team.Main Tasks:As a Site Reliability Engineer (SRE), you are the bridge between software development and operations. You help us to deliver reliable speed to our clients, allowing them to leverage the benefits of continuous deployment without losing grip on customer experience. Your main responsibility is to keep everyone focused on production while creating the facilities to do so.Your responsibilities will be:Work with teams to define SLIs and SLOsCreate systems for observabilityAnalyze failure scenarios and possible mitigationsCreate runbooks to remediate or prevent failure scenariosReduce work that does not add valueParticipate and facilitate incident management including On Call DutyWe would love to talk to you if:You are assertive with good communicative skills, capable of taking the lead and coaching a development team to make the right choices.You have experience with incident management in a production environment of a public-facing online service with high business value and preferably high traffic in a 24x7 fashion.You have experience in working in corporate environments.You have experience programming and scripting.You have at least basic knowledge of serverless services in one or more public cloud providers (AWS, Azure, GCP).You have extensive knowledge of and experience with various monitoring systems, including APM systems such as Datadog, New Relic, Dynatrace, Prometheus, Grafana.You have knowledge of and experience with various pipelining tools, such as GitHub, Azure DevOps, Gitlab, Jenkins.You have knowledge of and experience with microservices-related technology: Docker, Kubernetes.You have a good conceptual understanding of software architecture and system thinking.You have worked as an engineer in a DevOps context.You have an excellent command of English (C1 or above).You are familiar with the following technologies: Kafka, AWS.You have worked within the context of publicly accessible, highly available eCommerce platforms.You have experience working in an international context with on- and off-shore teams.Why should you work with us?Culture: We offer a culture of continuous learning, personal and professional appreciation, care for the quality of life and mental health of employees, an environment of diversity and inclusion, and opportunities for cultural interaction. We foster a collaborative and knowledge-sharing environment conducive to constant innovation and creativity