.At Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.About youYou're an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.About this roleAs part of Udemy's Platform team, the Datastore Infrastructure (DSI) team is responsible for overseeing all aspects of Databases (MySQL, Aurora, DynamoDB), Message Queues (RabbitMQ), Streaming (Kafka), and Caching (Redis, Memcache) in our infrastructure. This includes ensuring uptime, security and compliance, observability, performance, improving developers' productivity and developing future growth strategies. The team is split between EU and US regions. You will play a vital role in overseeing day-to-day activities and engineering strategies of DSI, ensuring that millions of students worldwide achieve greater learning and career outcomes on Udemy. We value teamwork, a good sense of humor, strong ownership, technological curiosity, and a desire to learn.To be successful in this role, you will collaborate closely with engineering, product, and a diverse set of stakeholders around the world. You are not just interested in maintaining systems but also writing the software that maintains them. You strongly believe in a no-blame culture and advocate for humane on-call practices. You constantly seek opportunities for improvement and thrive in an environment where you can drive positive change.What you'll be doingLead improvement projects for our datastores and platform teams to align with the company's long term objectives.Maintain Infrastructure Uptime, monitor performance, and ensure infrastructure continues scaling as we grow.Ensure adherence to PCI and ISO27001 compliance as well as SOC 2 security requirements, modifying CI/CD processes when necessary, and upholding policies and standards.Advocate for and implement positive changes in tools and processes through healthy discussions.Participate in the on-call rotation, demonstrating a systematic approach to incident management.Participate in day-to-day activities, support requests, and project-related tasks for the team.Contribute to documentation, maintain ticketing queues, provide project support, troubleshoot, and offer after-hours assistance as required.Provide coaching and mentorship to new hires, fostering their technical growth and integration into the team. Maintain close communication with team members throughout their tenure