About the job A stellar opportunity to make a massive impact as a member of a team focused on helping the company scale internationally. We build the foundational internationalization platform for all verticals in the company (Air, Hotel, Home, Ground, Fintech, etc.) to use across all channels (iOS, Android, Web). As a Senior Software Engineer, you will also be responsible for scaling, improving and extending our products and services to accommodate international requirements.
You'll work with a highly skilled team of technical, data and product-focused individuals, whose mission is to consistently find and deliver the best experience to our international customers. You have strong software, data modeling, analytical skills, and a passion and empathy for our international users. Everything we do is focused on customer experience, you'll be responsible for making an awesome international user experience a reality.
What would your day-to-day look like:Pioneer future development and technical execution for international use cases.Provide solutions and guidance on methodologies for globalization of applications and services to ensure they are world-ready.Deliver complex features and help our team pioneer new functionalities for our customers leveraging Scala, Typescript, Swift, Kotlin, and technologies like GCP Big Table, Pub/Sub, and Big Query, Cloud SQL, Redis, Datadog.Collaborate directly with the company's technology leadership and other teams on ensuring Hopper's success, giving and receiving feedback for growth.Ensure a highly available and resilient system and foster a culture of excellence.An ideal candidate has:5+ years of professional full-time in software engineering with a focus on full stack developmentCan lead technical conversations, and drive towards smart architecture and system design decisions.Inspires trust in their domain expertise (internationalization) when advising other engineers in the company, while at the same time showing competence in engineering design beyond internationalization.Takes pride in ownership and thinks for the long term and is a strong advocate for building stable, future proof, services and systems.Can make the correct tradeoffs between moving quickly and building stable systems, with a strong bias towards documentation for systems, APIs, architecture decisions, etc.Understands the requirements and purpose of strong operational processExperience in building front-end applications with modern web development technologies.Internationalization and localization domain knowledge and/or enthusiasm.Perks of working with us:Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.Hopper will offer and cover 100% of employee premiums for private Major & Minor Medical insurances.Hopper supplements Social Security coverage for liability benefits with Private insurance to cover you and your loved ones from Day 1.Hopper provides employees with a tax-advantageous and secured savings vehicle and matches up to a percentage of employee contributions.Please ask us about our very generous parental leave, much above industry standards!Unlimited PTO.Flexdesk coworking All Access Pass AND Work-from-home stipend.Carrot Cash travel stipend.Hopper offers a monthly subsidy to pay for teleworking utilities.An entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands.
Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.
Here are just a few stats that demonstrate the company's recent growth:
Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.
Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.
Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.
Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.
Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace.
Come take off with us!
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