.**Yalo**Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.We know that traditional SAAS companies focus on first-world problems... we don't! Having started in Latin America, our roots are in Emerging Markets. Therefore, we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil ordering online for the first time.Come Join us in our mission of improving billions of lives through the power of conversational commerce!**Job Summary**A Solutions Consultant has the primary responsibility to be the bridge between customer and internal teams (product, growth, CS, Delivery) to discuss, design and resolve technical and business questions or concerns during sales and pre-sales. Also the SC has to boost the business success of our clients through strategic consultancy and collaboration focused on results. Should work to guide clients in the precise definition of their key goals and performance metrics, ensuring a perfect alignment with Yalo solutions**Your mission?**- Focus on customer needs and customer development- Be aware with the main Yalo Products, roadmap and use Cases- Be close to the customer- Be aligned with Yalo-Customer Strategy- Be able to Bring to the product team the real gaps- Be the owner (quarterback) for life cycle since the opportunity come until next stage - prioritizing, communicating, engaging, delivering- Be able to do good proposal presentation and abilities to use, configure our product and make General Demos (with the features)- Be able to support Delivery team during all phases of the project as a consultant refining needs, clarifying doubts**What are the responsibilities for this role?**- Be able to understand the goals and design solutions/strategies that meet business needs, with an incremental vision, always being attentive to desires, opportunities, restrictions, and limitations where the solution must be the means to achieve the objectives. Mindset Must be **not the easiest solution but the best-considering** business needs- Analyze, Understand, and Create technical proposals for integrations, or additional characteristics of the products and services that include effort and cost- Validate customer API documentation and technical requirements for system integrations.- Work together with project management teams to successfully monitor the progress and implementation of the initiatives created- Respond to customer requests for information or requests for proposals, providing technical details of the proposed solutions