Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior specialist, Product Management-Technical
Overview
Primary responsibilities include overall ownership, accountability, and management of the Mexico switching technical and operational initiatives end to end project plan.
Coordinate with cross functional teams (internal and external-ie.
Tech vendors) the successful execution of activities as planned and within budget to meet business objectives and go-to-market plans.
Assists in business requirements gathering.
Identifies key barriers to the project's success and actively manages mitigation activities and triggers contingency plans.
Regularly communicate and present to the project sponsor and senior management the project progress status, risks, mitigation actions, and next steps forward.
Role
Major accountabilities:
- Responsible for managing the overall end-to-end project plan to execute and implement the technology roadmap and all activities related to enabling the operations and running the domestic switch according to the business requirements in collaboration with multiple workstream owners
- Responsible for planning, managing, and tracking deadlines and the development milestones to maintain project stability and achieve successful implementation in releases within agreed upon time, scope and resource requirements
- Responsible for coordinating the activities of the internal cross functional technical teams and vendor technical teams to meet aggressive deadlines of the plan
- Assist Program Manager in the business requirements gathering process
- Must be intimately familiar with the initiatives' business objectives and scope, as well as the role and function of each team member in order to effectively coordinate the activities of the teams
- Identifies when a project is going off-track and mitigates/remove blockers and impediments that interfere with project progress to guarantee technical and business milestones are met
- Anticipates future project risks, planning gaps and thoroughly prepares contingency plans
- Regularly presents to project sponsor, senior management, and other internal partners the status of the project, risks, mitigation actions and next steps forward
All About You
Knowledge/Experience:
- Must have the experience and ability to clearly understand business goals and translate them into technical and operational implications to plan accordingly
- Extensive knowledge in the areas of planning and project management required processes and techniques
- In-depth knowledge of project planning techniques and automated project planning tools
- Very strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical audiences
- Strong knowledge of systems development methods, organizational change management concepts, and business process improvement methods
- Knowledge of MasterCard and the payments industry a plus
Critical Skills:
- Must be fluent in English and Spanish (oral and written)
- Strong business acumen
- Organizational, planning and multi-tasking skills
- Strong initiative and relationship-building skills required with a solid track record for developing internal and external relationships
- Listening, oral, written, and presentation skills
- Effective interpersonal skills
- Demonstrate ethics and values to generate high team trust and energy.
Work Conditions:
- Some travel may be required
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.