MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers.
The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB Product family. Our goal is to help our readers successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product.
The Docs team is responsible for documenting all aspects of the developer data platform including the database, query language, Atlas, Vector Search, Full-Text Search, Stream Processing, client libraries, administrative tools, connectors, and more.
You will use your writing and technical skills to write clear and consistent reference documentation and tutorials on high-complexity features. You will write for experienced users and those new to MongoDB. Your work will support a large global community of MongoDB users.
Candidate Profile:Candidates must have experience in a technical writing, technical communications, developer relations, or similar role in the software industry. Beyond industry experience, we are looking for someone who:
Has experience writing technical documentation from scratch in EnglishPossesses strong critical reading and writing skillsHas experience with or is interested in learning about database technologies (NoSQL or RDBMS)Has experience testing and validating documentable features and conceptsIs fluent in Spanish and EnglishWhile not strictly mandatory, experience with distributed systems and/or security technologies (e.g. encryption) and authentication protocols (e.g. LDAP) would be helpful.
Position Expectations:Advocate for users in everything you writeWork with technical and non-technical teams to meet the documentation needs of our usersResearch complex product features and validate with diligent testingProduce technically accurate and well-written documentationContribute feedback to the team through copy review and planning discussionsSuccess Measures:In 3 months: You'll be comfortable with our toolchain and writing workflowYou can implement small to medium complexity documentation requestsYou're getting to know our server engineers and are getting comfortable with participating in intra and inter team discussionsYou've completed the required technical training and courses required for MongoDB EngineeringIn 6 months: You are getting comfortable doing deep dives into database architecture and technology as part of feature documentationYou've got a working knowledge of the MongoDB server and know who to follow up with when you need to learn moreYou've adapted to our style of writing and your work demonstrates technical writing best practicesYou begin reviewing the work of your peers and learning from itYou and your manager have discussed your career trajectory and growth opportunitiesIn 12 months: You're creating consistently high quality documentation for entire feature sets, complex tutorials, and high level conceptsYou know how much work you can manage and are contributing at a healthy paceYou provide quality copy and technical reviews for your team membersTo drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
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