.At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We're not your parent's phone company.Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service®.Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don't study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company — we're the backbone of the economy.By joining our global team, you're saying yes to an opportunity to be part of a tech company with massive growth potential and exciting opportunities ahead.**We're actively looking for amazing people like you to join our team!**Nextiva's team builds the next generation of business communication technology and works directly on a product that positively impacts millions of lives. We are creating a new category of technology, extending from our large installed base in core communications technology into advanced customer management capabilities.**ABOUT THE ROLE**:As a **Senior Technology Experience Specialist** you will lead and contribute to the continuous development and amazing experience of our technical teams. As part of the Technology EX Team you will work in our Global Technology Organization supporting engagement and business initiatives to enhance our team's experience, while also creating a more inclusive and productive workforce to support our mission.We are looking for someone who is passionate about gaining depth of experience in the operations of our growing R&D center in Mexico, and can help in positioning Nextiva as a top tech talent brand.This position is based in Guadalajara, Mexico and requires some in office presence