.**DUTIES & RESPONSIBILITIES**:- Instruct field service, safety, new hire, and technical classes on Vertiv Thermal Management Systems and Integrated Modular Systems (IMS)- Prepare classrooms, simulators, and lab areas.- Conduct presentations and webinars.- Model and enforce Vertiv safety guidelines.- Maintain above goal student satisfaction ratings.- Schedule and facilitate training assessments.- Maintain and enforce classroom conduct in accordance with published policies.- Maintain classrooms and training equipment in good working condition.- Maintain safety and test equipment in proper working order and update tracking lists- Maintain tools, spare parts, and lab equipment/products in proper working order.- Maintain the classrooms and lab areas.- Assist in technical training course material development.- Participate in New Product Development (NPDI) process.- Participate in new training development with Field Operations, Technical Support, and Engineering.- Participate in on-site support in conjunction with Field Operations, Technical Support, and Engineering.- Maintain training course materials.- Review training materials for compliance with training requirements and ensure training material relevance according to schedule.- Incorporate Engineering Changes Notices ( ECN), Field Change Notices (FCN), and Safety Bulletins into training in a timely manner.- Practice continuous improvement in all aspects of the position's realm of responsibility.- Review and incorporate student feedback.- Use industry best practice training methods and lessons learned.- Attend professional development training and conferences to continue to hone development and instructor skills.- Complete all administrative tasks accurately and in a timely manner- Turn in expense reports, trip reports, and timecards accurately and on time.- Complete student grade cards accurately and on time.- Order training supplies and materials to enhance instruction programs.**KNOWLEDGE, SKILLS & ABILITIES**:- Four-year technical degree, HVAC related area of study preferred, or equivalent training and experience.- Proficiency and knowledge of thermal management principles and field service.- Knowledge of electrical and electronic controls preferred.- Minimum of four years instructional experience with an emphasis on thermal management equipment.- Excellent English writing and verbal communication skills with an emphasis on presentation skills.- Excellent organizational and time management skills.- Possesses a positive attitude and flexibility in a rapidly changing environment.- Detailed oriented and self-motivated with the ability to work without direct supervision.- Proficient PC skills including all Microsoft Office products and web-based technologies.- Knowledge of Vertiv Thermal Management Systems and Services preferred.**WORKING CONDITIONS**:- Reactive, fast paced environment.- Professional office environment.- Minimum 50% or more travel required
