.Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Job Title: Senior Salesforce Technical ArchitectDepartment: 8100 - ITFLSA Status: ExemptPosition Overview:**Responsibilities**:Serve as a hands on Technical Architect / Developer for TrackWise Digital Complaint Management System (Salesforce App on App Store)Implement Salesforce customizations such as custom fields and objects, page layouts, validation rules, Flows, process builders, Visualforce pages, and APIs and maintain them over timeAid in examining business requirements to determine system changes and improvementsFulfill business requirements with creative and effective technical designsCustomize solutions to support business requirements and drive important business decisions by developing in Flow, Visualforce, Apex and JavaWork cross-functionally with key stakeholdersAbility to intricately learn the business' workflows & processes and to become a knowledgeable in how the business' systems interconnectSynchronize the evaluation, scope and completion of new development requestsExperience with establishing appropriate requirements, definition, design, and other related project and system documentation. Must be very comfortable authoring validation documentation.Serve as escalation point for fellow technical leads, analysts, developers on all technical questions or issuesAssess new tools and software, create POCs, and offer recommendations to optimize the enterprise TrackWise landscapeWork proactively to identify and remove technical debt and security vulnerabilitiesMentor new and existing team membersDevelop and support new apps using Apex, Flows, Aura and LWC framework for internal and external usersConduct on-going review of TrackWise instance to ensure operational stability and compatibility with evolving business needsCommunicate effectively with business users on the status of enhancements, projects, and open production support tickets.Performs other duties as assigned.Education and Experience:Bachelor's Degree or its equivalent in a Science, Engineering, or Technical discipline. Will accept any suitable combination of education, training experience for the position. Will accept a bachelor's equivalent based on a combination of education as determined by a professional evaluation service.Master's Degree in Computer science, technical field or relevant discipline is a plusPreferred 10-12 years experience as lead Salesforce Technical Architect / Developer