Senior UX Designer for eCommerce
This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.
Hewlett Packard Enterprise advances the way people live and work.
We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
The eCommerce, Experience, and Change Leadership Organization is looking for a** Senior UX Professional **to **drive the evolution of the HPE B2B eCommerce Experience to enable an intuitive, innovative, and frictionless digital purchase and reorder experience.
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**How you´ll make your mark**
- Own and drive the eCommerce platform user experience from end-to-end
- Analyse eCommerce portal visitor data to determine improvement areas and collaborate with the eCommerce Operations, Platform and Capabilities teams and HPE business units to** Identify and prioritize the most important experience aspects.
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- Design and conduct** user research** (from discovery to evaluative, from qualitative to quantitative) and effectively communicate research insights to influence design decisions.
- Gain a deep understanding and advocate customer needs through storytelling, including content writing, visual, and verbal communication.
- **Report to senior leadership** findings, strategy, cost requirements and overall project in coordination with our eCommerce Platform and capabilities organization and IT.
- Iterate through the UX/UI design process where you will work with visual designers to create supporting artifacts including low-fidelity sketches and wireframes, build interactive prototypes, and deliver high-fidelity designs.
- Deliver supporting artifacts for multiple digital strategy engagements, including user flows, experience, and customer journey maps, personas, competitive analysis, and heuristic evaluations.
- **Work with business stakeholders to gain alignment** on design plans and ensure that experience roadmaps are successfully executed.
**About You**
- 5+ years of UX/UI experience
- 3+ years of eCommerce experience.
B2B is a plus
- Excellent understanding of Ecommerce UX best practices
- Solid foundation in usability and accessibility standards
- Portfolio of work demonstrating UX design skills and processes.
- Experience owning B2B/eCommerce projects end-to-end from interviewing stakeholders to delivering high-fidelity designs
- Advanced English
**Skills**
- Outstanding UX/UI ability, including interaction design, visual design, product thinking.
- Ability to analyse and synthesize qualitative and quantitative data from user research with experience in usability tests and defining / analysing metrics to inform design decisions.
- Ability to conceptualize, develop and articulate design decisions to key stakeholders.
- Good collaboration skills, comfortable working with a global and agile team.
- Exceptional communication, presentation, active listening, and problem-solving skills.
- Strong time-management skills; excellent project management and follow-up required
- Preferable to have knowledge of eCommerce and IT portfolios related to Cloud, Servers, Networking and aaS businesses
**Please submit a deck or portfolio website with your previous design and user research projects that showcases your process from exploratory stages through execution.
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**Join us and make your mark!
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**We offer**:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer.
We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills.
We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.
Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
**Job**:
Business Planning
**Job Level**:
Master
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
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HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.