.Position: Waiter CeibaGroup of work: Food and BeveragePlace of work: Food and Beverage Outlets (all Outlets)Division: Food & BeverageReports to: Supervisor, Restaurant Assistant Manager, Restaurant Manager, FB Assistant Director, FB Director.Responsible for: N/ASCOPE: Given the constantly changing market and to improve her own career to be versatile and handle multiple tasks is absolutely expected.
To ensure the operation and service of the hotel can change laterally to other areas such as (Pueblito, Bar, Pool, Casa del Lago, cocktail Management, Punta Bonita, Agave Azul, Suite Service, Banquet, etc.)
performing tasks for servers, bartenders, waiter or accessories.
Medium to long term, with or without notice.BASIC FUNCTIONS: Provide guests who attend the center of consumption or assigned area (Pueblito, Bar, Pool, Casa del Lago, Cocktail Management, Punta Bonita, Agave Azul, Suite Service, Banquet, etc.
), a pleasant dining and an expert service based on the implementation of standards of excellence in quality, Professionalism and cordiality as policies and procedures Mayakobá Rosewood.DUTIES AND RESPONSIBILITIES:Provide a courteous service, professional and efficient at all times following the standards and Rosewood Mayakoba sequences service Ceiba.Take orders and serve any food and/or drink and/or any other item with a period of time less than 2 minutes.Perform any duty or responsibility assigned efficiently.Totally agree rotated to any center of consumption or any other department designated by the hotel at any designated time.Knowing fully all the services and areas offered by the hotel.Total knowledge of food and beverages offered at all sites of consumption.Responsibility to work selling food, drinks and wine (up-selling).Responsible for keeping your work area and other areas of the hotel clean and well organized at all times.Proper use and proper storage and transportation of equipment to prevent breakdowns, and prevent waste of supplies.Know and perform daily accounting and separation of tablecloths along with its format of delivery.Handle any request to host a courteous and efficient manner, reporting any suggestions or complaints of guests politely to their supervisors.Responsible for the effective collection and control checks of all food or drink.Responsible for implementing formats "house charge" and "void's" when necessary.Appropriate management of the company's values, following timely policies and procedures for financial.Handle (right and responsibility) Infogenesis system perfectly.Ensure good communication with the kitchen, bar and supervisory staff to provide a professional service without errors.Make sure you have a professional, warm, sincere and impeccable personal hygiene.Supporting coaches appointed (AEO's) staff and new recruits.Learn and implement the information in your training manual