3 Openings- Guadalajara**Role description**:
**Server Lab Technician**
**Assistant I - Lab Support**
**Who We Are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
**You Are**:
As a Server Lab Technician at UST, you will be working onsite in a Server Lab for 1 of our clients. You will perform test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. You will be able to complete the assigned test grid without deviation from given test steps. Determine product failures and report in test repository and bug tracker. Find 'out of box' product issues. Learn technology business domain system domain individually and as recommended by the project/account.
**The opportunity**:
- As a Server Lab Technician you will be responsible, but not limited to:
- Work with server hardware and storage devices.
- Use Linux and Windows at a command level.
- Receive and collect drives from other sites.
- Connect or plug drives into assigned server following recommendations documented.
- Scan drives within assigned server and report out results.
- Sent drives back to original recipient.
- Possibly visit local customers to do scanning of drives.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
**What you need**:
- 1+ years of working experience in the following areas:
- Servers or Computers hardware testing in a Lab environment.
- Linux and Windows at a command level.
- Execution of Ad-hoc scenarios.
- BIOS drivers and various display protocols.
**Benefits**
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
**What we believe**:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.
**Integrity**:
We honor our commitments and act with responsibility in all our relationships.
**An Equal Opportunity Workplace, Free of Discrimination and Harassment**
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
**Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso**
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente p