FICO (NYSE:
FICO) is a leading global analytics software company, helping businesses in 90- countries make better decisions. Join our world-class team today alfill your career potential Job SummaryServer Operations:
Lead Engineer SREAs part of a larger Infrastructure Operations team, the Cloud Servers Operations group is responsibr all server infrastructure, server operating systems, dedicated servers, guest operating systems, and common services, such as LDAP, DNS, and Active Directory. The Cloud Server Operations team leads the overall Operational security, compliance and vulnerability management efforts.This position requires an experienced engineer who is goal-oriented, able to multitask, willing to mentor junior engineers and can work independently and in small groups. Job Description AboCO:
FICO (NYSE:
FICO) is a leading analytics software company, helping businesses in 90- countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company-s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industrieCO provides analytics software and tools used across multiple industries to manage risgaud, build more profitable customer relationships, optimize operations and meet strict government regulations. Many of our products reach industry-wide adoption - such as tCO® Score, the standard measure of consumer credit risk in the United StateCO leverage open-source standards and cloud computing to maximiexibility, speed deployment and reduce costs. The company also helps millions of people manage their personal credit healtCO:
Make every decision count. ABOUT THE DEPARTMENT QUOOM THE HIRING MANAGER:
" _TCO GTS Operations team offers that rare opportunity combining a start-up-like approach to technologcused on innovation and working with leading edge technologies, but with the security of workir an established, market-leading company. As part of tCO GTS Operations team, we get hands-on with technologies such as Cisco UCS, RedHat, VMWare, OpenStack, and a software-defined approach to systems, storage, and networks. We push the boundaries of how to use these tools to deliver a revolutionary new approar data analytics within our emerging cloud-deliverameworks_- ABOUTOUR DEPARTMENT:
The various Operations teams within Global Technology Services (GTS) are responsibr global oversight of production systems, including data-centers, helpdesk & support tiers and technical services (servers, storage, network) which operate within this environment. We manage, provision and suppoCO's server/cloud environments. Virtualization software includes VMWare and OpenShift. Guest operating systems include Windows Server, Red Hat Enterprise Edition. Hardware is a mix of dedicated HP servers, Dell blade chassis and a strategic move to the Cisco UCS platform. ABOUT THE POSITION:
Server Operations:
Lead Engineer _SRE_ As part of a larger Infrastructure Operations team, the Cloud Servers Operations group is responsibr all server infrastructure, server operating systems, dedicated servers, guest operating systems, and common services, such as LDAP, DNS, and Active Directory. The Cloud Server Operations team leads the overall Operational security, compliance and vulnerability management efforts. This position requires an experienced engineer who is goal-oriented, able to multitask, willing to mentor junior engineers and can work independently and in small groups. Maintain and deploy systems and services within our virtual and cloud enterprise Resolve Incidents and Problems alfill Service Requests using a service management ticket queue and Change Management processes Design, develop, and deploy automation/script processes to streamline team workflows Work closely wiCO infrastructure, dev-ops, and development engineering teams, as well as software and hardware vendors. Interact with internal and rnal technical leaders to implement innovative which meet market needs with respect to availabilitnctionality, performance, reliability, repeatability, and scalability. Create policy, process and procedure documentation to support systems implementations, projects, and routine operational tasks Maintain awareness of industry trends and issues with hardware, operating systems, networking, security and any relevant new technologies aameworks Participate in an on-call rotation schedule with teammates to provide /7 systems support Manage server security remediation activities including vulnerability scans using Qualys Manage server operating systems patching using Microsoft WSUS and Spacewalk (moving to Satellite) Manage server hardening, including scannir policy compliance, using Qualys and remediation using Puppet. Complian