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**Introduction**Service Availabilty Managers (SAMs) play a critical role in maintaining the performance,security, and operational integrity of our environments that run our company and directlyimpact end user performance.
As a SAM with IBM, you will have the opportunity to helpdeliver high-value IT services, as you leverage our trusted support staff andtechnologies to ensure peak operational performance.
Your work has a direct impacton the day-to-day productivity of our business by ensuring end users have the servicesthey need to perform their daily roles.
**Your Role and Responsibilities**Management, analyze requirements related to Infrastructure -Hybrid Cloud Enviroment,have the ability to manage change and to work under stress.
You are curious to learn asdemonstrated by your up-to-date Business, technical knowledge and delivery excellence.You are a good team player and you are familiar with Agile methodologies and principlesand/or have experience working in an Agile team.
We seek an applicant who will thrive in anopen, dynamic, flexible, fun, spirited, collaborative environment; an individual who desirescreative freedom and the opportunity to work in a high performing team.
CoorditanteActivitito administer Squads / Team**Required Technical and Professional Expertise**- Experience as Account Management or Scrum Manager leading a team in Agile practices and ceremonies (Coaching teams in effective use of the Scrum events: Daily Scrum, Sprint Planning, Sprint)- Experience using Microsoft Excel for data analysis and reviewing complex reports.- Experience using JIRA in both Agile scrum and Kanban frameworks.- Collaborating effectively with the Product Owner and customer organisationsupporting the management of the Product Backlog and planning deliverablesbased on empirical data.- Strong communication skills - Speak English fluently and naturally**Preferred Technical and Professional Expertise**- Knowledge PMP- Understanding of compliance (ie.
SOX) and best security practices- Scrum Master Certification (SAFe)**About Business Unit**The IBM CIO is responsible for driving enterprise performance and transformation.
We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk.
Do you have a passion for creating business value?
Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better