Service Delivery Manager

Detalles de la oferta

.About UsThoucentric is the Consulting arm of Xoriant, a prominent digital engineering services company with 5000+ employees. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.As the Consulting business of Xoriant, we help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. Xoriant (Parent entity) started in 1990 and is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. Xoriant is backed by ChrysCapital, a leading private equity firm. Our strengths are now combined with Xoriant's capabilities in AI & Data, cloud, security and operations services proven for 30 years.We have been certified as "Great Place to Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For".We have an experienced consulting team of over 450+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.Job DescriptionWhat is in it for You:Be part of the exciting Growth Story of Thoucentric!Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.Challenge yourself in an environment with higher expectations ensuring constant learning curve and steep growth opportunities.Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.Source to pay function focusses on enhancing the supplier experience and covers all areas right from managing the invoice processing right until ensuring the payments are made to suppliers on time and in full.Here is how your day at Client would look like:KPI: Drive the key performance for Client which enhances the supplier experience such as ensuring top standards in areas Payment on Time, Purchase order compliance.Query Resolution: Work alongside all PO Creators and help them solve the queries pertaining to invoice approval, budget non availability, Goods Receipt status, payment status, etc


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