Service Dispatcher / Customer Satisfaction

Empresa: 24HR Sliding Door Repair (Florida based company)

Working days:
Monday - Friday - 3:30pm - 6:30PM (Mexico Time)
Saturday - Off, Sunday - 8:00AM - 1:00PM (Very low call volume)
- Minimum experience of 1 year
- INDISPENSABLE hablar Ingles y Español fluido, add personal written description in English on resume why you think you are suitable for the job.

** IF YOU DON'T SPEAK FLUENT ENGLISH DON'T APPLY **

REQUIREMENT TO PROVIDE : Carta de antecedentes no penales
- Work zone: Remote

Primary responsibilities and functions:
Primary focus is to use office computer systems to call customer and ask for company reviews and do be able to book service in case of incoming calls. Due to 2 hours time difference in between of Florida and Mexico inbound call volume is very low at our timezone at this time of the day.
- Follow up with customer, ensuring they are satisfied with the service.

We offer:

- Monthly salary of 10000$MX

VERY SIMPLE, 3 hours a day remote job, Sunday its 5 hours, more for availability, call volume is very low on Sundays.

MUST have good home office, fast internet and well operating computer. Home office pictures will be asked to provide during interview.

**Job Type**: Part-time
Part-time hours: 20 per week

Pay: $10,000.00 per month

COVID-19 considerations:
Application Question(s):

- Add personal written description in English why you think you are suitable for the job.
- When are you available to start?
- Do you have a home office?

Describe each one in writing separately:

- Good internet connection?
- Fast Desktop/Laptop computer?
- Good headset?
- Reliable smartphone?
- Are you willing to provide Carta de antecedentes no penales?

**Experience**:

- Dispatching: 1 year (required)

Work Location: Hybrid remote in 76030, Santiago de Querétaro, Qro. Mexico