At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.
Job description:
Individual contributors who provide technical services in "hands-on" roles that support daily business activities (example: sandblasting and assisting in lifting/ rigging in the field or in a workshop). Their work is typically supervised. They perform tasks that are well defined and predictable and comprise defined steps within a larger process.
Your responsibilities:
1. Service delivery
Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
2. Customer approach
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
3. Materials and supply
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
4. Documentation and reports
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
5.Troubleshooting
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
6. Operational excellence
Proactively identifies suggestions for product and quality improvement and communicates them further in the Turbo Systems organization. Provides recommendations to management to improve operations and customer service.
7. Health, safety and integrity
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
Your background:
- Experience in related Field
- Experience with Engines
- Industry experience
- Trade school would be a huge plus
Your benefits:
- Attractive compensation & benefits.
- Employee Assistance Program.
- Global parental leave program.
- Flexible working models.
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