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Service Operations Representative

Detalles de la oferta

Requisition ID: 60796**Location**:Remote Worker, Mexico - States, MXFunction: Operations**Your Day to Day**- Provide analysis as it relates to increasing sales in our service portfolio for our internal and external stakeholders.- Responsible for retrieving customer and account data from source system within time limits.- Compiling, verifying accuracy and sorting information to prepare source data for computer entry.- Entering or loading data into a separate system.- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.- Ad hoc reporting used by Service Sales to help manage service renewals.- Ad hoc reporting for various Service LOB's to measure ROI and Offer development- Entitlement support**What you Bring to the Team**:- Computer skills (e.G., Microsoft Word, Outlook, Excel, PowerPoint) including word processing and database programs for ad hoc reports or documents.- Self-motivated, independent thinker. Fluent in English (company language).- Develops positive working relationships with stakeholders at all levels- Demonstrates high learning agility - applies learning to new situations- Successfully recognizes and resolves problems at root-cause level- Demonstrates a high level of commitment to customer service**SW Skills**:- Siebel CRM- Familiarity with POS transactions- Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF)- Excellent Excel skills (pivots/formulas/look-ups etc)**WE CREATE AMAZING NEW WAYS TO HEAR, SEE, WORK, & WORK TOGETHER**:Be a part of a team with a critical mission - ensuring everyone can be seen and heard with incredible clarity, wherever they work and whenever they work. When we can all collaborate, dream, and create wherever we are, the world instantly feels more united. So, if you're a free thinker, a can-doer, a collaborator, a brainstormer - and want to enable real connections - we are interested in you.


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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