.Descripción de la empresa"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.- 18,000 trained professionals- 250+ locations worldwide- Fortune 500- Globally unified systemsDescripción del empleoSUMMARY DESCRIPTION:Qualify, engage, develop, maintain, and measure Expeditors district activities with service providers. Manage all aspects of Expeditors relationship with the district service providers to achieve optimum value and provide exceptional customer service.KEY RESPONSIBILITIES:**People**:- Ensure and assist supervisors and key staff with goal setting and monitoring.- Plan for and hold effective meetings with the relevant audience.- Train branch management on systems and data management.- Coach for development within and outside the own field of expertise.- Meet company standards of 52 hours training per year, including as needed management/leadership training**Operations**:- Collaborate with Products & Services to identify the need for a new service provider and outline service expectations, coordinate the completion of risk assessment and facilitate the RFQ process to select the better provider.- Ensure service provider, at a minimum, meets our compliance and operational requirements. Properly establish the service provider profile in the system, baseline KPIs, support with the mapping of processes and communicate status to respective users.- Drive for continuous improvements. Highlight value of the relationship to the service provider as well as our branch (i.E.: cost savings, standards improvement) and actively participate in the preparation of the appreciation event