.Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea, and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation, and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners, and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.We are looking for a highly organised and detail-oriented Service Support Administrator to join the Parts and Service Support Group who will be responsible for all aftermarket service quotes, invoices, technician reports, etc. for their specific region or department. The Parts and Service Admin will be the "go-to" person for all customer communications, with the exception of scheduling and technical issues. All customers will receive timely and accurate service quotations, invoices and responses to all billing and account enquiries.Key accountabilities:Prepare service and spare parts quotes as requested by the customer including quoting, ordering, confirming, invoicing, and collections.Open sales orders for parts and service.Request purchase orders from customers.New customer registration and Due diligence check on business partners and vessels.Coordinate to order any parts necessary for the job that are unavailable in stock. Answer any customer questions relating to this purchase.Communicate with the customer during the service and assist with all questions other than engineer scheduling or technical issues.Update ERP for all job-related activities including, but not limited to, time, expenses and parts.Review project information for accuracy. Have Group manager review if multiple visits were required or if project substantially exceeded quote to customer.Invoice customer and follow-up with customer if invoice is not paid timely.Other projects and assignments as directed by Manager or Director.Optional- On-call rotation.Participate in KPI and P&L meetings