.Job DescriptionAppliance and Refrigeration Repair TechnicianWhy an Appliance Repair Technician career might be right for you:You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.You like fixing things – Getting things working again is a satisfying outcome. You did that!You like helping others – You're the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.You like to be on the move – You're on the road and welcomed into customers' homes every day.Why a career with Sears Home Services is right for you:Great hourly rates – $17 - $22 / hourly base rate, depending on experience, certification and location; plus, uncapped commission!Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.More ways to earn – Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.Year-round work – With Sears' large scale and wide product range, Sears cross trains techs and keeps them busy year round.Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is > 12 years!Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.Responsibilities/Skills/Experience RequirementsJob responsibilities:Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.Deliver excellent customer experience that exceeds expectations consistently.Provide customers with value-added solutions that help make their home more clean, comfortable & protected.Keep company truck well-maintained & organized, and help manage parts efficiently.Perform other duties as assigned.Requirements:High school diploma or general education degree.Mechanical knowledge and aptitude, including use of testing & repair tools.Experience repairing and diagnosing a variety of home appliances preferred.Can follow directions and processes for quality workmanship