.Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more.
Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Your RoleTo best serve our customers, we are increasing our presence within our field service area.
This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers.
As a Service Technician, you are an important part of this mission.
You will be close to your customers and service our products to provide a great customer experience.
You will report to the Service Manager.Responsibilities:You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers.You will set, install, and pipe compressor systems.You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.You will attend training at our Air Academy and train with Senior Service Technicians.You will promote and practice proper safety procedures and correct use of personal protective equipment.Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel depending on the assigned territory.You will be subject to random drug testing.To succeed, you will need:You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.You are able to work independently and complete tasks within assigned deadlines.You are customer-focused and take ownership of meeting the customer's needs.You can use computers to complete work orders, ordering parts and training.You can supply all basic required tools.You will participate in occasional travel to Rock Hill, SC for paid training.You are able to lift up to 50 lbs.
on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
You have a basic understanding of mechanics and electrical theory.You have a valid driver's license and are fluent in English