**Job Track Description**:- Performs business support or technical work, using data organizing and coordination skills.- Performs tasks based on established procedures.- In some areas, requires vocational training, certifications, licensures, or equivalent experience.**General Profile**- Expands skills within an analytical or operational process.- Maintains appropriate licenses, training, and certifications.- Applies experience and skills to complete assigned work.- Works within established procedures and practices.- Works with a moderate degree of supervision.**Functional Knowledge**- Developed skills in a range of processes, procedures, and systems.**Business Expertise**- Understanding of how best teams integrate and work together to achieve company goals.**Impact**- Impacts a team, by example, through the quality service and information provided.- Follows standardized procedures and practices and receives moderate supervision and guidance.**Leadership**- Has no supervisory responsibilities.- Manages own workload.**Problem Solving**- Ability to problem solve, self-guided.- Evaluates issues and solutions to provide the best outcome for the client and end-users.**Interpersonal Skills**- Exchanges information and ideas effectively.**Responsibility Statements**- Monitors the equipment to ensure it is operating correctly and reports any malfunctions.- Ensures troubleshooting issues are identified and communicated.- Understands and follows Quality Control criteria and procedures.- Handles set up, installation, and readiness for operation of equipment.- Reviews all equipment components to ensure quality standards are met.- Completes all required documentation to keep a record of the equipment maintenance.- May need to operate a company vehicle in order to service remote devices.- Performs recommended preventative maintenance.- Assists and guides Level 1.- Occasionally performs all tasks from level 1.- Performs other duties as assigned.- Complies with all policies and standards.