.At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.Polaris is seeking a ServiceNow Administrator to join our ServiceNow team to build new and valuable functionality while driving the utilization of ServiceNow. This role will work closely with our ServiceNow team to build new functionality, participate in the day-to-day operations of the company's ServiceNow environment, provide integrated team support, and maintain the ServiceNow platform in a corporate environment. The ideal candidate can quickly become acquainted with our ServiceNow environment and dive into our enhancement backlog while adhering to our standards and best practices.ESSENTIAL DUTIES & RESPONSIBILITIES :Work directly with end-users to resolve support issues and fulfill requests and enhancements within ServiceNow.Support, administration, and maintenance include but are limited to the following responsibilities: User/Group/Role Management, List/Form Updates, Catalog Items/Service Portal, Workflows, Creating Tables and Fields, and Orchestration, Integrations, and Custom AppsAuthor and maintain internal technical and process documentation related to the platform.Support, coordinate, and facilitate application and platform upgrades/patches, including cloningBuild and deploy system integrations and process automation within the ServiceNow instance and other Information Services applications.Design, develop and implement new configurations and customizations for ServiceNow.Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes; with little to no guidance/supervision, work independently.Monitor health, usage, and overall governance of ServiceNow and its applications.Provide support to end-users by creating documentation, guided tours/Help screens (where needed), training users on new functionality, and presenting updates to end-users.Advise and guide on how to get the most out of the product and learn about the latest product features.Provide on-call support as required.SKILLS AND KNOWLEDGE :Required3+ years of overall ServiceNow administration experience, including development, design, and implementationBachelor's degree in computer science, Information Systems, or Computer Engineering; or associate degree andequivalent work experiencePrior ServiceNow technical knowledge and high-level platform architecture understanding.A strong understanding of ServiceNow functionality and how ITIL processes can be implemented in ServiceNow