.Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible.
We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true.
The future is ours, and it starts with you.With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Unsure if you meet all the qualifications of a job description but are deeply excited about the role?
We still encourage you to apply!
At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected.
We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.
We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job DescriptionThe Senior Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow IT Operations Management products (Discovery, Service Mapping, Event Management, Cloud Provisioning & Governance, etc.)
based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.What you get to do in this role:Be the technical expert in how to best support IT by configuring IT Operations Management Service Delivery using ServiceNow best practices focused on configuration vs