Servicenow Technical Consultant

Milestone Technologies is actively seeking a full-time ServiceNow Technical Consultant/Developer to join their ServiceNow Elite Partner consulting team. The successful candidate will bring a combination of expertise in ServiceNow configuration, development, and administration. As a valuable member of the Milestone Technologies project team, the Technical Consultant will collaborate with engagement managers, architects, and analysts to design and implement new solutions on the ServiceNow platform. The projects are diverse, often involving long-term, complex initiatives for enterprise clients. This is a remote opportunity based in Mexico. Responsibilities: Experience supporting at least one end-to-end ServiceNow implementation. Minimum 3 years of ServiceNow system administration and development experience. ServiceNow technical configuration and development, including application UI configuration, workflow configuration, setup of core integrations (LDAP, SSO, email), and development of reports and dashboards. Experience with web technologies scripting (XML, HTML, JavaScript, Web Services, etc.). Interpersonal, written, and verbal communication skills. Good knowledge of CMDB. Understanding of Agile SCRUM development methodology. Qualifications: Bachelor's degree in Computer Science or equivalent. ServiceNow System Administrator Certification. ServiceNow Implementation Specialist Certification for ITSM. Highly Desired: ServiceNow Implementation experience in various modules besides ITSM/CMDB, such as APM, CSM, Get to Work/Safe Workplace, HRSM, etc.
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