.SummaryThe OpportunityHyatt seeks an enthusiastic Shared Services Process Manager, Accounts Receivable to join our Shared Services Team. In this role, you will be collaborating closely with the broader Corporate and Hotel Finance team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.Who We AreAt Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.The RoleThis position will be a key contributor to developing a Shared Services Model (the "Model") for hotels consistent with our Global Shared Services Strategy. The Shared Services Process Manager will participate in the entire process – from the planning phase to project acceptance, including development, implementation, and continuous improvement of process flows. Once the Shared Services Model is established, this position will involve the ongoing operations of the Model. This position will report to the Director of Shared Services – Hotels.Key aspects of the role:Drive the successful deployment of new shared services processes focused on Accounts Receivable with minimal business disruption, monitoring implementation progress, identifying bottlenecks, and addressing challenges.Lead change management efforts to facilitate the transition to Shared Services, including communication, training, and support for impacted employees.Oversee and manage end-to-end financial processes within the Shared Services Accounts Receivable function, ensuring compliance with established policies, procedures, and controls.Build and maintain strong relationships with hotels and other stakeholders acting as a point of contact for process-related inquiries and escalations – always collaborating with hotel finance teams to address issues and improve service delivery.Lead a team responsible for financial transaction processing, reconciliation, and reporting while providing guidance, mentorship, and performance feedback to team members, fostering a collaborative and results-oriented work environment.Proactively identify opportunities for process optimization and automation