.Job DescriptionSpecific Functions:1. Support, configure, and maintain Bose customized shop floor systems - CA(content assurance labeling and error proofing system), CTR (certified test record and error proofing system), and OIS (operator information systems)2. Participate in cross functional teams to manage system related incidents.3. Provide systems analysis and design to deploy shop floor systems.4. Facilitate coordination between IT departments, engineering, quality, and plant operations in support of manufacturing objectives.5. Independently escalate and direct resolution of issues that impede the manufacturing process.7. Demonstrate and ensure a strong customer service commitment within the organization.8. Continue to build professional business, and technical skills through practice, training, and education.9. Coordinate and provide impact analysis on new projects10. Work with MEIS team to develop Shop floor systems long-term solutions.Specific Requirements:- Experience:- Experience in supporting and implementing shop floor (MES) and or technology solutions- Project management experience in implementing large business and or manufacturing IT solutions- Strong understanding and knowledge of manufacturing business processes, shop floor technologies and MRP- Solid communication skills - oral, written and presentation.- Minimum 5 years of experience configuring and supporting MES / shop floor systems- Specific, direct experience in driving business process analysis and business process improvement efforts, particularly involving utilization of information systems- Demonstrated experience implementing best business practices throughout the organization.- Breadth and depth with actual "hands-on" manufacturing experience.- Shop Floor Systems experience in both continuous and discrete manufacturing environments.- Must be an effective problem solver.- Must be effective in meeting with users and management to define complex business requirements in enough detail to determine the appropriate MES configuration or development required, or to document why the requirement cannot be satisfied by an MES-based solution.- Excellent communication skills- Ability to work with others efficiently and effectively in an ad-hoc environment- Abilities:- Applications Software- MES (manufacturing execution systems) and shop floor technologies such as traceability and genealogy, pack out and labeling systems, and error proofing systems.- Manufacturing data collection systems- RF Bar Coding and Scanning technologies.- Hardware technologies- RF and wireless systems- Thermal printers- Systems Software- Windows Products- SQL Server / SQL Stored Procedure / SQL Scripting (mandatory)- Fluent in English- Supervisory Responsibility: No supervisory responsibility- Competencies:- Strong written and verbal communications skills.- Project and program management- Information systems analysis and improvement